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An Error Occurred While Loading the Page – How to Fix It

Mike Kamo
  • Updated
 

Are you seeing an error message when trying to use Ubersuggest? Don't worry—it’s often a quick fix! This guide will walk you through common causes and step-by-step solutions to help you resolve the issue and get back on track. 

What Error Message You Might See 

When using Ubersuggest, you might come across this message:

"An error occurred while loading this page." 

This usually means there’s a temporary issue with your network connection, browser settings, or cached data.

Friendly_WSOD_error.png 

To address this issue, you should follow the basic troubleshooting steps outlined below before reporting it as a potential bug. 

Below, you'll find detailed step-by-step instructions for clearing the cache and deleting cookies in popular browsers like Google Chrome, Firefox, Safari, Microsoft Edge, and Brave. Following these steps can help fix the loading error and improve your overall experience with Ubersuggest. 

  • Google Chrome Browser  
  • Firefox 
  • Safari Browser  
  • Microsoft Edge Browser  
  • Brave Browser 

How to Clear Cache and Cookies  

Google Chrome Browser

Here’s a step-by-step guide to clearing the cache in Google Chrome:

  • Navigate to the top of the Chrome browser and click on the three vertical dots: 

 

  • Select the Settings from the menu.  

             

  • Within the Settings menu, select the third option on the side menu labeled "Privacy and Security."  

         

  • In the "Privacy and Security" section, locate and click on the first option, "Clear browsing data" and open the tab “Advanced”. Under "Time Range," choose "All time" to clear all cached data. 

            

  • Ensure the following boxes are checked: "Browsing history," "Download history," "Cookies and other site data," and "Cached images and files." 

             

  • Finally, click "Delete Data" to initiate the clearing process. 

After completing these steps, refresh Ubersuggest to experience improved performance. 

Firefox Browser

  • Click the menu button in the upper-right corner and select Settings. 

 

 

  • In the left-hand menu, select Privacy & Security. Select the Cookies and Site Data section. 

 

  • Click “Clear Data,” then check the box for Cookies and site data, and Temporary files. Click Clear to delete the cache. 

Inserting image... 

Close and reopen the browser for changes to take effect.

Safari Browser

  • Select Settings from the Mac Menu

 

  • Select the "Privacy" tab and click on "Manage Website Data..."

 

 

  • In the search bar, type "neilpatel.com" and select it from the list of websites. 
  • With "neilpatel.com" selected, click on "Remove." This action will clear Cache, Cookies, and Local Storage specifically for Ubersuggest. 

            

 

  • Once these steps are completed, click "Done." 
  • Now, refresh Ubersuggest to benefit from improved performance. 

 

These steps will help you to efficiently clear cookies associated with Ubersuggest in Safari on Mac computer. Refresh the tool to observe improvements in its performance. 

 

Microsoft Edge Browser

  • Navigate to the top of the Microsoft Edge browser and click on the three horizontal dots: 

 

      

  • This action opens a drop-down menu. Select "Settings." 

 

            

 

  • In the Settings menu, choose "Privacy, Search, and Services” and Scroll down to the "Clear Browsing Data" section. 

            

  • Select "Clear Browsing Data Now" by clicking on "Choose what to Clear." 
  • In the "Time Range" section, choose "All Time." 
  • Ensure the following boxes are checked: "Browsing history," "Download history," "Cookies and other site data," and "Cached images and files."

             

 

  • Click on "Clear Now." 

 

These steps will help to efficiently clear cookies associated with Ubersuggest in Microsoft Edge browser. Refresh the tool to observe improvements in its performance.

Brave Browser

  • Click the icon located on the left side of the Brave browser's address bar. 

 

           

  • The dropdown menu will display the option for "Cookies and site data.

           

  • Select “Manage on-device Site data”

           

  • Delete all cookies for neilpatel.com by clicking "Remove" until there are no cookies listed. 

 

 

  • Once the cookies are removed, complete the process by clicking “Done”.

These steps will help you to efficiently clear cookies associated with Ubersuggest in your Brave browser. Refresh the tool to observe improvements in its performance.

For any further assistance, you can contact Ubersuggest support team at support@ubersuggest.com.