If you are still seeing that you are currently under your former plan, that’s probably because you’re still signed in to Ubersuggest since your last access, which may be causing you to see cached data.
To fix this, please follow the steps below:
Step 1: Sign-out and sign-in
Step 2: Clear your browser cache. For instructions for each browser, click here
Step 3: Try another browser
Step 4: You can also try on an incognito/private mode in any browser. This way you make sure no old cached data is loaded.
Once done, you should be all set to get started with a new plan!
In the event that none of these steps work, please send an email to support@ubersuggest.com and our support team will be more than happy to help you.