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Canceling Your Subscription to Ubersuggest

Admin
  • Updated
  • Monthly Plan users are non-contract and cancel their subscription at any time. 
  • Lifetime Plan users are unfortunately unable to cancel their subscriptions. 

Canceling your Monthly Ubersuggest Subscription

1. Click on your profile in the top right corner of the screen and select Accounts & Billing from the drop-down menu.

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2. Scroll down to the Billing section and click Cancel.

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3. Enter your reason for cancelation and add details to help us understand how to enrich our customer experience. 

4. Click Cancel Account.

Important Notes on Cancelation: 

  • Paid accounts must be canceled a minimum of 24 hours before the next billing cycle to avoid extra charges. 
  • Canceling your account during a pay period is not immediate. You’ll continue to have access to your subscription until the current monthly pay period is complete. Once your month is over, you won’t be billed for the following month. 

Can I Cancel my Free Trial Before It’s Over?

Cancel your free trial by following the instructions above on how to cancel a monthly subscription. Please note that to avoid any charges, you’ll need to cancel a minimum of 24 hours prior to the next billing cycle. 

Will I Lose My Information if I Cancel My Account?

Once an account is canceled, it will be downgraded to a FREE version. The information on rankings and historical data will be removed but the system will keep the oldest project created along with 25 keywords.

Unfortunately, resubscribing will not bring back lost data. 

I Canceled My Account and I’m Still Getting Charged.

Our system is set up to automatically send out notices on overdue invoices. If you have proof of your cancelation, please email support@ubersuggest.com with the following information:

  • The email address that you used to register
  • The proof of cancelation

We’ll help you solve your issue!

What if I Want to Delete My Account Altogether? 

To delete your account altogether: 

1. Click on your profile in the top right corner of the screen and select Accounts & Billing from the drop-down menu. 

2. Scroll to the very bottom of the page and click Delete My Account.

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3. Click Yes on the dialog box to confirm the deletion. 

If you have any questions, please reach out via chat or email us at support@ubersuggest.com.